Your GP Practice team – Here to Help

A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it.

Depending on your needs, you may be seen by a member of the wider practice team. Having access to a range of professionals means you receive the most appropriate care as quickly as possible.

Here you can find out more about our dedicated practice team: 

• Reception team and Care Navigators: Staff in our reception team are specially trained to know about the services available to you at your GP practice and in your area. They will listen and talk to you in confidence about your health problem, to understand your needs so they can book you an appointment with the right healthcare professional or service.
• Advanced Practitioners (including nurses, paramedics and physiotherapists) are qualified professionals who have undergone additional specialist training and are able to assess, treat, diagnose, refer and prescribe medication. 
• Practice nurses: Nurses undertake a wide range of activities. They assess, screen and treat people of all ages including those with long-term conditions such as asthma, heart disease and diabetes who may need regular health checks. They also provide services such as immunisations and fit notes.
• Clinical pharmacists Clinical Pharmacists are experts in medicines and can support those with long-term conditions like asthma, diabetes and high blood pressure, or anyone taking multiple medicines, to make sure their medication is working.
• Healthcare assistants: Healthcare Assistants work under the guidance of a nurse or another healthcare professional. They help with routine health checks including blood pressure monitoring or taking blood samples, and can give certain vaccinations.
• Social prescribers Social Prescribing Link Workers help people to focus on their social, emotional, and physical wellbeing, working alongside their medical team. They help people to connect with local groups and services for a range of practical and emotional support. This could include physical activities and social groups, volunteering and gardening, or even debt and housing advice.
• Everyone who works for a GP practice is covered by the same codes of confidentiality.