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Noticeboard

Thursday 9th November


We would like to sincerely apologise to our patients who were trying to contact us during our closure afternoon. The Surgery was closed for training as per guidance from the CCG. We had instructed our telephone provider to change our answerphone message, and provide a mobile telephone number for one of our GPs, so patients who needed urgent medical attention could contact them. Unfortunately despite confirmation and assurance from our provider earlier in the day, the message was not changed until late in the afternoon. We can only apologise for the inconvenience caused. Should you like to discuss this matter further, please contact the surgery and leave your details. Our Practice Manager will contact you.

We regret to inform you that we are currently unable to accept any further registrations from Bar Hill. This area currently falls within our outer boundary, and we are having to suspend applications due to capacity and the increasing demands on GP time. We have to ensure the clinical care we are able to provide all of our patient population is the very best it can be, which is why we have made the decision to limit our intake from the outer area so we can continue to do so.

Please be assured the situation will be reviewed and we will inform patients when we are once again able to accept applications from our outer boundary.

For clarification, any Bar Hill residents already registered with the surgery will be unaffected by this change in policy. We are able to continue accepting registrations from Willingham, Longstanton, Rampton, Over, Swavesey and Northstowe.

Should you have any concerns about this, please do not hesitate to contact the surgery and ask to speak with the Practice Manager who will be more than happy to help.  

 
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