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Noticeboard

Thursday 9th November


We would like to sincerely apologise to our patients who were trying to contact us during our closure afternoon. The Surgery was closed for training as per guidance from the CCG. We had instructed our telephone provider to change our answerphone message, and provide a mobile telephone number for one of our GPs, so patients who needed urgent medical attention could contact them. Unfortunately despite confirmation and assurance from our provider earlier in the day, the message was not changed until late in the afternoon. We can only apologise for the inconvenience caused. Should you like to discuss this matter further, please contact the surgery and leave your details. Our Practice Manager will contact you.

Results

We ask you to take responsibility for contacting the surgery regarding your own results.

Please call 01954 260230 and select option 2 to speak with a receptionist.

Please allow at least 72 hours from the time the test was taken before calling the surgery for your results. Some results may take longer to return from the lab, depending on the type of test.

Please phone for results after 11am whenever possible to avoid peak times on the telephone, and give the doctors time to review your results.

Specimens

To be handed to the Nurse or placed in the collection box each day of the week, (except Thursday afternoon) before 3pm for delivery to the laboratory.  Please note specimens must be at the surgery no later than 12:30pm on a Thursday

Please label all specimens clearly with your name, DOB and the date.

 
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